At Shaoyang Hengya E-commerce Co., Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://www.ddjpgrbh.shop or interact with our services.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, email address, phone number, billing address, and shipping address when you place an order or create an account.

  • Payment Information: such as credit/debit card details or other payment data (processed securely through trusted third-party providers).

  • Usage Data: including your IP address, browser type, device information, and browsing behavior on our site.

  • Cookies and Tracking Technologies: to enhance your shopping experience and analyze website performance.

2. How We Use Your Information

We use your personal information for purposes such as:

  • Processing and fulfilling your orders

  • Providing customer support and responding to inquiries

  • Sending order confirmations, updates, or promotional offers (if you opt in)

  • Improving our website, products, and services

  • Preventing fraudulent transactions and ensuring website security

  • Complying with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with trusted third parties in the following cases:

  • Service Providers: such as payment processors, shipping companies, and IT support providers.

  • Legal Requirements: if required to comply with applicable laws, regulations, or legal processes.

  • Business Transfers: in case of a merger, acquisition, or sale of assets.

4. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of receiving marketing communications

  • Restrict or object to certain data processing activities

  • Request a copy of the personal data we hold about you

To exercise your rights, please contact us using the details below.

6. Cookies

Our website uses cookies to improve functionality and personalize your shopping experience. You can manage or disable cookies through your browser settings, but please note that some features of the site may not work properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: [email protected]
🌐 Website: https://www.ddjpgrbh.shop
🏢 Address: The second-floor storefront of Building 5, Kaixuan Garden, Daxiang District, Shaoyang City,Hunan Province /422000,China